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Shipping

How much is shipping?

We offer Free Shipping on any order! Yes, you've heard it right. We have agreements in place with our dedicated providers that make this possible.

Why is my order being shipped in different packages?

If you have ordered more than one item, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times and in different packages, to prevent holding up your order and get it to you as fast as possible! 

When will I receive my order?

Orders are shipped out directly from any of our many domestic & international warehouses which will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3 days to 3 weeks period for your order to arrive to your address if you reside in the USA or Canada (varies from product-to-product). For other countries, it can take an estimated 1-6 weeks (if international shipping is available for the given product) and may vary from product-to-product due to distance traveling and customs. Please note: due to the extreme popularity of our offers, these are only estimates.

What happens if my order gets stuck or lost in the post?

All of our orders are sent with Premium Insured Shipping & Handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking if possible. Please contact us for more information.

Will I be charged for customs and taxes?

The prices displayed on our site are tax-free in CAD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility, and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

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